Join us

Join us

The global benchmark for charming hotels and gourmet restaurants in Europe

Buoyed by its mission “To discover, guide and help discover”, the brand presided over by Alain Ducasse has set itself the goal of becoming the benchmark for global travellers, charming hotels and gourmet restaurants in Europe. In 2013 Châteaux & Hôtels Collection drew together 682 charming hotels and independent restaurants in 16 countries that generate sales revenues totalling more than €800 million.Thanks to its strong presence in the regions and more than 2,750 rooms and suites in Paris, Châteaux & Hôtels Collection is the only brand in France to offer such a broad and in-depth range. Although most of its member properties are in France, it does have 40 representatives elsewhere in Europe and is pursuing its development in the main European metropolises.

A strong brand

…to defend the independence of each and every member

To achieve this goal, Châteaux & Hôtels Collection focuses on a strong brand crafted by and for the entrepreneurs it represents. Châteaux & Hôtels Collection members are involved in corporate activities and play a proactive role in project committees. The brand is forged together with the people who make it up, its members – the independent hoteliers and restaurateurs. The strength of the brand has one sole objective: to enable its members to maintain their independence and ensure the sustainability of their structures. Beyond the protection afforded by the strength of the brand, Châteaux & HôtelsCollection provides daily support for its members in their sales activities, helps them to diversify their client base and avoid any dependency on the “pure player” websites that merely allocate room nights.

An exhaustive and unique range of tools and services available to its members

An international Guide

Bilingual publication, 300,000 copies distributed by our members, our offices abroad and our partners.

The CHC MAG

Bilingual, quarterly magazine dedicated to lifestyle. 30,000 copies distributed via our hotel network.

A website

2.5 million visitors a year (consultable in 3 languages) offering a detailed presentation of each property, an online reservation option and the marketing of exclusive offers, gift boxes and gift certificates.

An iPhone app

Real interactive guide for the geo-localisation and reservation of member properties. (> 230,000 downloads).

An online Central Reservation System

affording access to the main Internet distribution channels: bookings, HRS, Hotel.de, venere… GDS CE chain code

An annual plan of sales activities

which allows you to participate in calendar offers and to be present or represented at the travel shows (tourism, corporate, seminars) in France and abroad.

A Sales Department with 20 experts:

  • Corporate / gd accounts (5,000 companies, administrations, institutions …) France and Europe
  • Leisure / tour operators - international
  • Direct GDS connectivity to Pegasus chain code: EU
  • Seminars / MICE
  • Gift boxes
  • Every year the Sales Department undertakes more than 20 international trips, workshops and participations in the main travel shows.

A Quality Control Department

with monitoring (mystery shoppers) of properties and a quality approach certified by the Ministry of Tourism (quality in tourism).

Very highly involved in a dedicated and voluntary quality approach since its inception, Châteaux & Hôtels Collection has put in place quality standards for each category of property.
This check list of good practices is both a reference tool for our hoteliers and a guarantee of service and comfort.

A network team

to provide daily back-up and assistance at close range:

Each member hotel benefits from the services and assistance of a sector manager. Together with the hotelier, he develops the most well-adapted tariff policy in order to effectively increase revenues in the different distribution channels.

The sector managers are present on site in the hotels but also organise regional, inter-hotelier meetings at least twice a year.

A PR Department

to raise members’ media visibility.

The Purchasing Platform

the second-largest French purchasing platform of independent hotels and restaurants. It works with a selection of suppliers in collaboration with more than 500 properties. This enables it to secure advantageous tariff conditions for an independent hotel as they are volume-linked. Each member can access the list of partners and conditions the CHC Extranet.


You would like to contact us:

Châteaux & Hôtels Collection
Bord de Seine 1, 3 esplanade du Foncet
92441 ISSY LES MOULINEAUX CEDEX - FRANCE
+33 (0)1 78 94 78 33

Restaurants

Châteaux & Hôtels Collection accompagne plus de 250 restaurants partout en France; des bistrots canailles aux tables les plus prestigieuses. Rejoignez un réseau de chef pour des chefs.
La gastronomie est la plus belle des qualités. Chez Châteaux & Hôtels Collection, nous la cultivons avec délectation, normal pour une marque présidée par Alain Ducasse, l'un des chefs les plus marquants de son époque.

  • • Intégrez un réseau dynamique qui se construit pour et avec ses adhérents
  • • Profitez d'un soutien commercial & d'une expertise pour vous accompagner dans les évolutions du métier
  • • Gagnez en visibilité complémentaire grâce à nos nombreuses éditions & support presse/communication
  • • Valorisez votre maison dans un réseau sélectif de référence
  • • Gagnez en efficacité achat grâce a une centrale de référencement & d'achats performante

You would like to contact us:

Châteaux & Hôtels Collection
Bord de Seine 1, 3 esplanade du Foncet
92441 ISSY LES MOULINEAUX CEDEX - FRANCE
+33 (0)1 78 94 78 33